Why it matters
Customer-facing documents are often drafted from templates, then left alone while the product changes underneath them. The result is a privacy policy that describes data you don't collect, misses data you do, or makes security commitments no one is keeping.
Those mismatches create real exposure. Customers and regulators hold you to what you publish. A GRC review looks at your documents alongside your actual features, data flows, and controls, and shows you where the words and the reality don't line up.
Is this right for you?
This service is a good fit if:
- You're launching a product or platform and drafting terms and a privacy policy
- You've added features that collect new types of data
- Customers are asking for a data processing agreement or security addendum
- You want your documents aligned with privacy laws such as the Virginia Consumer Data Protection Act
- You need an operational review to support your legal counsel
What's included
Document-to-reality review
Compare your terms of service, privacy policy, and related documents against your actual feature set and data flows.
Data flow and data inventory review
Understand what data you collect, where it goes, who it is shared with, and how long you keep it.
Security and privacy commitment check
Identify every promise your documents make about security and privacy, and whether you can actually keep it.
Regulatory alignment review
Flag areas to consider under applicable privacy and security requirements, such as state privacy laws and industry rules.
Data processing agreement and security addendum review
Review agreements with customers and vendors for operational security and privacy gaps.
Findings for your attorney
A clear, organized findings report your counsel can use to finalize revisions.
What you receive
- Findings report with each issue, its risk, and a recommended fix
- Data inventory and data flow summary
- Commitments register listing every security and privacy promise you make
- Suggested operational and control changes
- Optional working session with your legal counsel
How it works
- 1
Review
Collect your documents and walk through your product and data flows with your team.
- 2
Evaluate
Compare commitments against reality and against applicable requirements.
- 3
Report
Deliver prioritized findings and recommendations.
- 4
Enhance
Support revisions with your team and counsel.
Common questions
Is this legal advice?
No. JKLO Consulting is not a law firm and does not provide legal advice. We provide a governance, risk, and compliance review of how your documents match your operations and controls. We recommend having a licensed attorney finalize any legal documents, and we're glad to work with yours.
Why not just have a lawyer review our documents?
You should! A lawyer makes sure the language is legally sound. We make sure it matches what your product and team actually do. The two reviews catch different problems.
Can you review documents before launch?
Yes, and that's the best time. Fixing gaps before launch is much easier than correcting published commitments later.