Why it matters
Most policy sets fail in one of two ways. Either they were downloaded from a template and describe a company that doesn't exist, or they were written years ago and no one has looked at them since. In both cases, the policies don't match what your people do every day — and that gap is exactly what customers, auditors, and insurers look for.
Good policy is short, specific, and owned by someone. It tells people what is expected, explains why, and gives you something solid to point to when a customer sends a security questionnaire.
Is this right for you?
This service is a good fit if:
- You need policies for a customer security review, contract, or questionnaire
- You are preparing for SOC 2, ISO 27001, HITRUST, or a similar framework
- Your current policies are templates that no one follows
- You have grown and your policies haven't kept up
- You need an annual policy review but don't have the staff to run it
What's included
Policy inventory and gap review
We collect what you have and compare it to what your customers, contracts, and target frameworks expect.
Interviews with the people doing the work
Short conversations with IT, operations, and leadership so the policies describe reality, not wishful thinking.
Drafting and rewriting
Clear, plain-language policies and standards — information security, acceptable use, access control, incident response, vendor management, data handling, and more.
Framework mapping
Each policy is mapped to the controls it supports, so you can show an auditor where every requirement is covered.
Review and approval support
We walk your leadership through the drafts, make revisions, and help you formally adopt them.
Annual review process
A simple, repeatable process and calendar so your policies stay current after we're done.
What you receive
- A complete, consistently formatted policy set in editable Word format
- A policy-to-control mapping matrix for your target framework(s)
- A gap summary showing what was missing and what changed
- Ownership and review schedule for each document
- An approval and acknowledgment template for your staff
How it works
- 1
Review
Collect existing documents, understand your business, and confirm which frameworks and customer requirements apply.
- 2
Evaluate
Identify gaps, conflicts, and policies that don't reflect how work is actually done.
- 3
Write
Draft new and revised policies in plain language, mapped to your requirements.
- 4
Enhance
Finalize with your team, support adoption, and set up the ongoing review cycle.
Common questions
Can you just give us a set of templates?
We can start from proven structures, but every document is tailored to your organization. Templates that don't match your operations create audit findings, not fix them.
Will these policies satisfy an auditor?
They are written to meet the requirements of the frameworks you are pursuing and mapped to specific controls. Passing an audit also depends on following the policies, which is why we write them around how your team already works.
Do you also write procedures and standards?
Yes. Policies say what and why; standards and procedures say how. We can produce whichever level of detail you need.